MySouqEg marketplace

PRIVACY POLICY

Effective date: 2024-5-9

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how mysouq.com.eg For E-Commerce collects and processes your personal information By using MySouq Services, you consent to the practices described in this Privacy Notice.

What Personal Information About Customers Does MySouq Collect?

We collect your personal information to provide and continually improve our products and services. Here are the types of personal information we collect:

•           Information You Give Us: We receive and store any information you provide to MySouq Services

•           Automatic Information: We automatically collect and store certain types of information about your use of MySouq Services, including information about your interaction with content and services available through MySouq Services.

•           Information from Other Sources: We might receive information about you from other sources such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily

For What Purposes Does MySouq Use Your Personal Information?

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

•           Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.

•           Provide, troubleshoot, and improve MySouq Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of MySouq Services.

•           Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with MySouq Services.

•           Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws·

•           Communicate with you. We use your personal information to communicate with you about MySouq Services via different channels (e.g., by phone, e-mail, chat).

•           Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads

•           Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse to protect the security of our customers

•           What About Cookies and Other Identifiers?

To enable our systems to recognize your browser or device and to provide and improve MySouq Services, we use cookies

Does MySouq Share Your Personal Information?

Information about our customers is an important part of our business, and we are not in the business of selling our customers' personal information to others.

How Secure Is Information About Me?

We design our systems with your security and privacy in mind.

•           We work to protect the security of your personal information during transmission by using encryption protocols and software.

•           We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.

•           We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.